SUPRENT Guide Comb BC235BX

Guide Comb*1

Notes:

1) Shipping Time does not include a 1-2 day processing period required to process your order from the date your order is placed. However, please note that the processing time can also be affected by the stock status of individual items, the time of the year, national holidays, etc. If your order includes very popular items that are experiencing stock availability issues, then the order can take 3-7 business days to process and dispatch.

2) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.

3) Due to the impact of COVID-19, the logistics delivery time may take 15-20 days.

4) Should your package not arrive within 15 days after you have placed your order, you must contact Customer Support within 90 days after your order was placed.

5) If you are in a hurry to receive the item, please contact us for faster logistics. (That will charge an additional fee)

We apologize in advance for any inconvenience caused by these delays and thank you for your patience.

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Intro

SUPRENT provides a straightforward warranty that is processed in the most hassle-free way possible. Please refer to chart below for the warranty timelines of various products, as warranty periods differ according to models.

This limited warranty provided by the manufacturer in no way affects a potential statutory warranty provided by law.

Warranty Timeline

30-Day Money-Back Guarantee for Any Reason

Undamaged products may be returned for a full refund for any reason within 30 days of the date the item was delivered to the designated shipping address. Once the returned item arrives back in SUPRENT’s warehouse for inspection, the refund process will begin.

● Returns must include all accessories
● Items must include original packaging
● For non-quality related warranty claims, buyer is responsible for shipping costs
● For non-quality related warranty claims, SUPRENT refunds the cost of the product itself
● Returns may be rejected if items do not meet the above requirements

Refund requests for the 30-day money back guarantee expire 30 days after opening a warranty claim. It is not possible to process a request for a refund for non-quality issues for items that have expired this 30-day window.

30-Day Money-Back Guarantee for Any Reason
Please email support@suprent.com for a return authorization with the order number before sending the item back for a refund or exchange.

Undamaged products may be returned for a full refund for any reason within 30 days of the date of purchase. Once the returned item arrives back in SUPRENT’s warehouse for inspection, the refund process will begin.

· Returns must include all accessories.

· Items must include original packaging.

· For non-quality related warranty claims, buyer is responsible for shipping costs.

· For non-quality related warranty claims, SUPRENT refunds the cost of the product itself.

· Returns may be rejected if items do not meet the above requirements.

· After we receive the product and confirm that there is no problem, the payment will be returned to your account within 7 days.

· The return address will be sent to your email when the refund process begins.

Refund requests for the 30-day money back guarantee expire 30 days after opening a warranty claim. It is not possible to process a request for a refund for non-quality issues for items that have expired this 30-day window.